Frequently Asked Questions

What is the Difference Between Kiln-Dried and Seasoned Firewood?

Kiln-dried firewood is dried in a kiln to reduce moisture content below 15%, ensuring it lights easily, burns hotter, and produces less smoke and creosote. Seasoned firewood is air-dried over several months and retains more moisture, making it less efficient to burn, but sometimes it’s artificially dried using chemicals to speed up the process. Kiln-dried wood is also pest- and mold-free, while seasoned wood may harbor insects or fungi. While kiln-dried firewood costs more, its superior performance, clean look, and convenience make it the better choice for most users.

Can I schedule a specific delivery time?

Yes, we’ll work with you to find a delivery time that fits your schedule.

What’s the best way to store the firewood?

We recommend storing your firewood in a dry, well-ventilated area, off the ground, and covered to protect it from rain or snow.

Is your firewood eco-friendly?

Yes! Our kiln-dried process reduces emissions and waste, and our natural fire starters are chemical-free.

How can I place an order?

You can place an order by phone, email, or through our website. We’re happy to answer any additional questions you may have!

What’s the order process like?

After you place your order, we’ll confirm the details, including your delivery address and preferred stacking location. We’ll schedule a delivery time, and our team will ensure your firewood arrives promptly and stacked neatly at your home.